The biggest problem in the current education system is that not every student learns in the same, standard way, and yet schools standardize the way they teach and test. Using the computer as the delivery platform for learning has the potential to break the trade-offs between customization and affordability, which could ultimately allow students to learn in their preferred styles and at their preferred pace.
But another problem is that the huge investment in computers in schools over the past couple decades has delivered so little. The theory of disruption explains how computers can make the meaningful impact we describe above. They must be implemented disruptively by targeting at the outset areas where the alternative to computer-based instruction is nothing at all. Additionally, software makers will need to customize their offerings for different kinds of learners, because right now the programs that come out tend to be similar to the mainstream teaching methods.
And for all this to happen, there is another problem that must be addressed. The current business system is aligned to push down standardized textbooks and curricula; it’s not well suited to bringing in customized software solutions. A new business system must emerge to replace the current one so that students, parents, and teachers can all pull computer-based learning into the mainstream classrooms.